Privacy Policy

This Privacy Policy describes how Clickless, Inc. (“Clickless,” “we,” “us,” or “our”) collects, uses, and discloses information when you use our website (useclickless.com) and our software platform (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy.

We collect the following categories of information through our public website:

• Contact information submitted via demo or contact forms: first name, last name, work email address, organization name, role, and any message you choose to include.
• Usage data: page views, time on page, navigation paths, and feature interactions (collected via analytics tools — no PHI).
• Technical data: browser type and version, operating system, IP address, referring URL, and device type.

We use the information we collect to:

• Schedule and conduct product demonstrations
• Respond to inquiries and support requests
• Improve our website, messaging, and service offerings
• Send transactional communications related to your request
• Comply with legal obligations

We do not sell personal information to third parties. We do not use your information for targeted advertising.

Customers who use the Clickless platform to process protected health information (PHI) must execute a Business Associate Agreement (BAA) prior to going live. The platform is subject to separate data processing terms, which take precedence over this website privacy policy with respect to PHI processed through the platform.

We use essential cookies required for website functionality. Where you provide consent, we also use analytics cookies to understand how visitors interact with our website. We do not use advertising trackers or cross-site tracking cookies.

You can configure your browser to refuse cookies. Disabling essential cookies may affect website functionality.

We may share your information with:

• Service providers who help us operate the website and platform (e.g., cloud hosting, analytics) under data processing agreements.
• Legal authorities when required by law, court order, or government request.
• Successors in connection with a merger, acquisition, or sale of assets, provided the acquirer agrees to this privacy policy.

Website inquiry data (demo requests, contact form submissions) is retained for up to 24 months, or until you request deletion. Analytics data is retained in aggregated, non-identifiable form.

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. California residents may have additional rights under the CCPA. EU/EEA residents may exercise rights under the GDPR.

To exercise your rights, contact us at privacy@useclickless.com.

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we collect. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us at privacy@useclickless.com.

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

For privacy inquiries, contact:
Clickless, Inc.
privacy@useclickless.com